Negotiation Skills Training Programs at Your Location or In Our Open Enrollment Seminars

Over the past century, labor negotiations have become more commonplace, often covered by media outlets and splashed across local and national newspaper pages. Ever since Upton Sinclair’s muckraking novel, The Jungle, brought to light labor concerns in the meatpacking industry of the early 1900s, labor and management have struggled to come to terms when issues that separated each side led to heated negotiations. Each side has valid concerns and the ability to negotiate effectively is crucial to avert strikes and other actions that can cripple or permanently destroy an enterprise. Both labor unions and corporations have to take into account multiple interests and issues when conflict arises. Ultimately, deadlocks and failures to come to a negotiated agreement hurt all sides involved and the end result is that neither party wins – both sides lose. Our Labor Negotiation Skills workshop is a one-day interactive seminar designed to teach both sides how to approach the negotiations table in a rational and principled manner that leads to mutually beneficial outcomes.

The Labor Negotiation Skills training program provides labor and corporate participants with the ability to put into practice principled negotiations skills via proven methodologies, practice and the most effective negotiation training concepts in the industry. Built upon the theory of principled negotiations, a concept that seeks to build a positive and rewarding outcome for both labor and management, our negotiation skills program teaches you how to focus on common interests when negotiating in nearly any labor situation. This course takes into account the particular needs of both labor unions and corporate interests and puts them at the forefront of all discussions. A highly interactive negotiations class, Labor Negotiation Skills makes use of role plays, group discussions, exercises and negotiation modules to reinforce learning and skills transfer. An emphasis is placed on every stage of negotiations – from the planning phases of a labor-related discussion to the resolution of grievances and negotiations. Our training course empowers all sides with the ability to handle any negotiation situation, regardless of size or complexity. Activities are designed to ensure skills usage and transfer. As a result of attending this course, both labor unions and corporations will be able to work together to build agreements while protecting the best interests of their constituencies.

Labor Negotiation Skills participants will learn to:

• Understand the concerns of each side during labor negotiations
• Place greater emphasis on planning and strategy
• Plan for negotiations with before disagreements lead to strikes and walkouts
• Become more effective when handling negotiations in person or on the telephone
• Minimize possible conflict via principled negotiation strategies
• Strengthen internal cooperation during negotiations
• Understand the needs of different negotiating styles
• Establish rapport and build chemistry
• Focus on interests and issues that lead to common agreement
• Apply questioning skills to determine situations, priorities and demands
• Adjust a negotiations approach based on verbal cues and behavior
• Identify areas of concern and recommend appropriate solutions
• Recognize and disarm dishonest negotiations tactics
• Handle negotiations in an ethical manner that strengthens relationships
• Protect constituent interests during labor negotiations

Negotiation Training in Iowa

Cedar Rapids, Des Moines, Sioux City, and Davenport

Negotiation Skills Training Seminar (s), Courses & Workshops are available in the following states and Provinces in Canada:
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